Privacy Policy
Welcome to Royal Ceylon Tours. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information. By using our website (www.royalceylontours.lk), you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
When you use our website, we may collect personal information such as:
- Name
- Email address
- Phone number
- Payment information
- Any other information you provide to us through forms or correspondence
1.2 Non-Personal Information
We may also collect non-personal information about your visit, including:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referral source
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Process bookings and payments
- Communicate with you about your bookings and inquiries
- Send promotional materials and updates (with your consent)
- Personalize your experience on our website
- Analyze website usage and improve functionality
3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners and service providers who assist us in operating our website and providing services to you, under the condition that they agree to keep your information confidential.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights
You have the right to:
- Access and review your personal information
- Correct any inaccuracies in your personal information
- Request the deletion of your personal information
- Opt-out of receiving promotional communications
To exercise these rights, please contact us at [contact email].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Royal Ceylon Tours
Email: royalceylontours1@gmail.com
Phone: +9477 113 7372
Address: 80 A Dahanayaka Mawatha, Galle 80000
Thank you for choosing Royal Ceylon Tours. We are committed to protecting your privacy and ensuring a safe online experience.
